Is Eaglescliffe Medical Practice open on a Sunday?
Even though the lights are on, the building is only open to patients with a pre-booked (Sunday) appointment. The staff working on a Sunday cannot deal with any requests that are not related to a pre-booked (Sunday) appointment.
What should I do in case of a medical emergency?
Enhanced access appointments are not intended for emergencies. In case of a medical emergency, please call 999 or visit the nearest hospital.
How and when can I book an appointment?
Appointments can only be booked during practice opening hours and by contacting your GP practice directly - Mon to Fri 8am - 6pm.
Who operates the appointments?
The service is provided by our local GP Federation, Hartlepool and Stockton Health on behalf of our Primary Care Network.
Where will my appointment be?
Appointments are available at 3 sites, and you may be seen at Eaglescliffe, Woodbridge or Tennant Street Medical Practices.
Will I get to see my usual GP/healthcare professional?
As the service is ran by Hartlepool and Stockton Health, you may see a different clinician, including nurses, GPs or healthcare assistants.
Can I still get a prescription?
Yes, acute (not repeat) prescriptions can still be issued by prescribers. Queries regarding repeat prescriptions will be sent to your own GP practice to be dealt with.
If I attend an appointment at a different practice than my own, can they see my record?
Yes, with your permission, the clinician will be able to see your record, in order to provide you with the most appropriate service.
